Shipping policy

Shipping Policy

At Clove & Mint, we are committed to delivering your orders promptly and securely across Pakistan. Please review the following shipping guidelines:

1. Order Processing

·       Orders are processed within 1–2 business days after payment confirmation.

·       Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Time

·       After processing, orders are shipped within 7 business days.

·       Delivery timelines may vary depending on your location, but we aim to deliver as quickly as possible.

3. Shipping Charges

·       We offer a flat shipping rate of Rs. 300 nationwide.

·       Shipping charges will be calculated and displayed at checkout.

4. Free Shipping

·       Enjoy free shipping on orders above Rs. 15,000.

5. Delivery Locations

·       We currently ship across Pakistan.

·       Please ensure your delivery address is complete and accurate to avoid delays.

6. Order Tracking

·       Once your order is shipped, you will receive a confirmation message or email with a tracking number.

·       Use this tracking number to monitor your shipment status.

7. Delays

While we strive to meet delivery estimates, unforeseen factors such as:

·       Courier delays

·       Weather conditions

·       Public holidays or

·       Incorrect address details

may affect delivery time. We appreciate your patience and understanding in such cases.

8. Incorrect Addresses

·       We are not responsible for delays or lost parcels resulting from incorrect or incomplete addresses.

·       Please double-check your delivery information before finalizing your order.

9. Contact Us

For questions about your shipment or order status, feel free to contact us:
WhatsApp: +92-336-0457969
We’re always happy to assist you!